Do they need more help and how can we find it?

There was fear of stigma being attached. That, if you did put your hand up and ask for help, how would this be viewed by your colleagues? What notes would be kept on your personnel file? Would this be seen as a weakness? Even, detrimental to your career? - RCMP Veteran

It can be hard for Veterans to reach out for professional support because of their training and the service culture. They may see their vulnerability and their feelings as shameful or “weak”. It’s important to let them know that you trust them to do what’s best for themselves, but sometimes it can also be important to gently and sensitively suggest they reach out for professional help.

I’d promised myself I wasn’t going to push him or judge him. But I had to do something. So, one day, before I left for work, I sat down next to him on his bed roll. I remember saying, “Look, I don’t know what’ll help, but I’m gonna leave these here for you to look at.” I handed him his phone and a few papers with phone numbers and descriptions of Veteran support services. “Whenever you’re ready. See you tonight.” That was it. - Family Member
Ask for help. That’s good advice. But I compare it to throwing a life ring to somebody who’s drowning and yelling, “Grab it! Grab it!” If the person is incapable, you have to actually get out there and put them in it. When your brain is that down or far gone, you don’t even know necessarily what any of those statements mean. And that’s sort of where I was at. Sometimes people need you to actually push them into taking care of their mental health and they need more instruction. - RCMP Veteran

Finding the right fit

You just have to keep pushing, pushing, pushing till you find the services that work. Oh, it took time. It took a lot of time. But in the end, all that perseverance paid off. - Family Member

What works well for some Veterans doesn’t for others. One of the ways that you can help the Veteran in your life is to find out what services and options are available, make initial phone calls and advocate for them to get the services they need. Doing this information gathering can take energy that the Veteran may not have right now.

I had to call a bunch of times and deal with service providers at multiple locations. It was so frustrating, but I just kept telling myself, “He sacrificed his body and his mind for the service, so now, he deserves this. He deserves to be able to heal.” - Family Member

For more support

To access professional help for CAF Veterans, former or current RCMP members, family members, or caregivers, start by calling the VAC Assistance Service 24-hour toll-free line at 1-800-268-7708. This service offers face-to-face psychological support, bereavement support, and referral services. You can also utilize the online chat service to schedule an appointment with a mental health professional.

Veterans, families, and active members of the Canadian Armed Forces (CAF) can access the Canadian Armed Forces Member Assistance Program (CFMAP) 24-hour toll-free line at 1-800-268-7708 or by TDD at 1-800-567-5803.